Ronald McDonald House Southwestern Ontario, London House

Our London House provides a welcoming and secure “home-away-from-home” for families living over 40km away who have seriously ill children in need of medical care at a London hospital.

A family can stay in one of the 40 private rooms, located steps from Children’s Hospital, London Health Sciences Centre, for as long as their child requires medical care.

Families are asked for a $10 contribution – no family is ever turned away due to inability to provide this contribution.

Location:

741 Base Line Rd. East
London, ON
N6C 2R6

Hours of operation:

Family Service Office Hours
7am-11:30pm, 7 days a week. Security onsite 11:30pm-7am

Check-in: Before 3pm, after 7pm
Check-out: Before 2pm (if possible)

Family having fun while laying on the floor
Family having fun while laying on the floor

How to stay

Who can stay at the London House?

Families who live a minimum distance of 40km away from the Ronald McDonald House London address (based on shortest distance presented on Google Maps) with a child (under 19) receiving treatment in London for a serious illness or injury.

A member of your child’s medical team must submit an electronic referral form to Ronald McDonald House London in order to request a room.

Ronald McDonald House London does operate with a waitlist most days, so a room is never guaranteed upon submission of a referral.

Our Family Services team will communicate with you once we have recieved the referral from Children’s Hospital and will contact you when we have a room available for you and your family.

Due to the nature of our program, accommodations can not be proved to individuals with the following symptoms:

  • New and persistent cough
  • Nasal congestion
  • Fever within the last 24 hours
  • Vomiting or Diarrhea within the last 48 hours

 

Further assessment with Family Sevices Coordinator required if you have been exposed to the following:

  • Measles
  • Mumps
  • Terbuculosis
  • Diphtheria
  • Chicken Pox/Shingles
  • Pertussis (Whooping Cough)
  • Bed Bugs
  • Head Lice

What to expect

London House amenities

40 private bedrooms with ensuite bathrooms

  • Capacity of 2-5 Individuals
  • Telephone with voicemail
  • Toiletries
  • Linens and clean towels
  • Bar fridge for breastmilk storage
  • Free WiFi

Free parking

  • One vehicle per family

Free laundry facilities

Full kitchen and dining room

Access to pantry and food services

  • Daily continental breakfast
  • Home cooked dinners
  • Freshly made baked goods

Game zone

Multi-purpose room for play and arts and crafts

Wellness room with massage chair

Fynn and friends den

  • Indoor playhouse
  • Projector for movies and TV
  • Fitness and cardio space

Courtyard

  • Patio seating
  • Gardens
  • Playground and backyard toys
  • 3-hole mini putt

Additional services

  • St. John’s Ambulance Pet Therapy
  • Monthly Recreational Therapy
  • Monthly hair cuts (free)
  • Access to Ronald McDonald House app (once checked-in) which provides a calendar with all additional House activities!

Search Our Site